frequently asked questions 

what SAFETY MEASURES ARE YOU TAKING IN REGARD TO COVID-19?

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Kit hygiene has always been a top priority for me. Working with clean tools and avoiding cross contamination has been a part of my practice since I started. Even still, I have made some changes to the way I handle the contents in my kit to minimize the risk of infection even further. Here are some examples of how I will work to ensure the safety of everyone involved:​

• Product is kept sanitary by working off of a stainless steel palette, and NEVER double dipping

• Product packaging is regularly disinfected

• Disposables are used whenever necessary 

• Enough makeup brushes & tools will be brought so that a freshly cleaned & disinfected set is used for each client 

• I will be wearing a mask & face shield for your protection and mine

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I have completed a number of safety courses and training over the years, and few more recently in response to the pandemic. Below are some of those certifications. This training has echoed a lot of my prior knowledge, and offered some new insight in regard to infection control and prevention as It pertains to COVID-19.

WHY ARE TRIALS INCLUDED IN THE BRIDAL PRICE?

The main objective of a bridal trial is to find the perfect look for your wedding day, so I like to book them about 4-6 weeks before your event. A lot can happen to your skin and hair (not to mention your overall vision) in the months leading up to the big day, so timing it this way will give us the most accurate idea of what we'll be working with.

If you'd like an opportunity to see how I work or if we "click" sooner than that, you can book me for a special event service, separate from your bridal services.

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HOW MUCH TIME IS NEEDED TO COMPLETE EACH SERVICE?

This will vary due to a number of factors, but most makeup applications take approximately 45 minutes. For bridal, you're looking at 60 minutes. Timing for hair will depend on length, density, and desired style. Addition of accessories and extensions can also add extra time, but you can expect to budget 30- 60 minutes per service. 

To determine a timeline estimate, you will need to provide the number and types of services you require, and the time you need be ready by. Bonus points if you can provide inspiration photos!

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How many services are you able to accommodate?

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I can accommodate up to 14 services per booking. I personally max out at 8 services on my own, but if you have a few more than that, I would just need to bring along an additional artist that I trust to help out!

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Do you come to me or do I go to you?

I do not have a physical location, so all services are mobile - I will come to you! 

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I ALREADY HIRED A MAKEUP ARTIST, CAN I STILL BOOK YOU FOR HAIR? (OR VICE VERSA)

Of course! If you only need me for one or the other, I'm still more than happy to help!

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what products do you use in your kit?

My kit is always evolving, but some of my favourite makeup brands are Face Atelier, RCMA, Urban Decay, Anastasia Beverly Hills, and Makeup Geek. For hair, I use mostly Aveda and Amika. 

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All products in my kit are animal cruelty-free! 

DO YOU PREFER Doing MAKEUP OR HAIR?

I love them both equally!

THEN WHY IS YOUR WEBSITE CALLED "JENNDIDMYMAKEUP"?

Touché... makeup was my first love. When I started to pursue hair, I thought about changing it, but "jenndidmymakeupandhair" is too long and just doesn't sound as good! If it ain't broke, don't fix it!

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I THINK I LIKE YOU, WHAT ARE THE NEXT STEPS?

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You're making me blush! Please fill out the contact form on my availability page, and I will let you know ASAP if am able to accommodate your booking. From there, I will contact you to set up a phone consultation so we can talk details.

A signed service agreement and non-refundable 50% retainer must be paid via eTransfer to secure all bookings. 

Click here to get started: 

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